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  1. My11Circle
  2. Gameplay
  3. Unable to Play

Unable to Play

  • Why am I unable to add cash, withdraw, or join contests between 12 AM - 5 AM?
  • Why does the app require so many permissions?
  • While resetting the password, it shows 'invalid email ID' despite entering the correct email ID. What should I do?
  • I am not getting the link to reset my password. Why?
  • How do I reset my password?
  • Why am I not getting the OTP?
  • How do I verify my email address?
  • I keep getting the 'Jurisdiction' error which does not allow me to play. What do I do?
  • Why am I getting the pre-conditions error?
  • My email ID verification is still shown as pending despite sending the blank email. What should I do?
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