Please note that your winnings are usually credited in real-time once you leave the table. However, there may be a delay once in a while depending upon your network conditions Please rest assured that if you win a game, your winnings will certainly be credited to your RummyCircle account.
Below are a few scenarios in which there might be a discrepancy with regards to the winning amount that is credited to your account.
1) Your actual winnings might differ if your net winning in a game is above Rs 10,000 as TDS will be applicable in such a case.
2) Sometimes, a tournament may not get filled completely due to which the prize structure might change, resulting in a lesser amount being credited.
3) You made a declaration believing that it is a valid one but unfortunately it turns out to be invalid. In such a case, the winning amount will not be credited even though you would be anticipating it.
If you still have any concerns, with regards to your account balance, please send us an email at support@rummycircle.com along with the game details so that we can assist you accordingly.
