Your account will be credited back with the amount within a few days. However, if this doesn't occur, you have the option to initiate a 'chargeback' request with your bank.
To raise the chargeback request, you must provide the transaction details and the reason for making the request.
If you encounter any difficulties or do not receive assistance from your bank, please send us your bank statement in PDF format, including the transaction details from the date of the transaction until now.
