The amount gets credited back to your account in a few days, but what if it doesn't? In such a situation, you can raise a “chargeback" request with your bank. To raise a request, You will need to submit the transaction details along with the reason for raising the chargeback request.
If you are still unable to receive any assistance from your respective bank, please send us your bank statement in PDF format from the date of the transaction to date. Along with the transaction details.